With the exception of stickers, all items are made-to-order. As such, we do not issue refunds nor do we accept returns. We allow refunds/exchanges only for items that were damaged or defective upon arrival, incorrect orders, and orders lost in transit. To get an exchange/replacement for problematic orders, you must inquire within 14 days of your order's delivery date.
If you have an issue with or question about your order, please email us at firstname.lastname@example.org. Include your order number in the subject line, and attach image(s) of the problematic item.